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Dec 02, 2024
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AHMS 106 - Healthcare Professional Credit(s): 1
This course, designed for healthcare workers, emphasizes the importance of professionalism and the need to perform in a professional, ethical, legal, and competent manner in a medical office setting. (Spring Semester)
Course Learning Outcomes: Upon completion of the course, students will be able to - Identify and demonstrate appropriate professional communication, such as positive attitude, manners, etiquette, cultural sensitivity, conflict resolution, etc.
- Recognize and avoid inappropriate communication, such as sarcasm, slang, negativity, etc.
- Ask clarifying questions when the meaning and intent of others’ communication is unclear.
- Demonstrate alternative methods of communication when verbal and nonverbal barriers are present.
- Maintain patient confidentiality according to HIPAA regulations.
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