Jul 14, 2024  
2024-2025 Academic Catalog 
2024-2025 Academic Catalog
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AHMS 106 - Healthcare Professional

Credit(s): 1

This course, designed for healthcare workers, emphasizes the importance of professionalism and the need to perform in a professional, ethical, legal, and competent manner in a medical office setting. (Spring Semester)

Course Learning Outcomes: Upon completion of the course, students will be able to
  • Identify and demonstrate appropriate professional communication, such as positive attitude, manners, etiquette, cultural sensitivity, conflict resolution, etc.
  • Recognize and avoid inappropriate communication, such as sarcasm, slang, negativity, etc.
  • Ask clarifying questions when the meaning and intent of others’ communication is unclear.
  • Demonstrate alternative methods of communication when verbal and nonverbal barriers are present.
  • Maintain patient confidentiality according to HIPAA regulations.

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