BMGT 205C - Professional Business Communication

Credit(s): 3

Prerequisite(s): WRIT 095~ or appropriate placement test score or instructor’s consent.
This course is designed to increase competency as a communicator and covers basic communication skills including listening, writing, and speaking. Study principles and techniques of business letters, memos, and reports using direct, indirect, and persuasive approaches. Emphasis is on communicating for employment: resumes, application letters, interviews. There will be some emphasis on conducting meetings, intercultural communications, business technology, and online communication. (All Semesters)

Course Learning Outcomes

Recognize the risks and opportunities inherent in communicating by voice, in writing (e.g. by letter, memo, email, social-networking sites, or weblog postings).
Cite sources and avoid plagiarism.
Communicate in a courteous and respectful tone in his or her writing and speaking, choosing which information is appropriate to communicate to which audiences.
Manage his or her own writing process so that he or she minimizes the pain of writing and maximizes the effectiveness of communications.
Organize and develop logical written representation of his or her thoughts; revise his or her own or others’ prose to increase clarity and brevity; craft and execute a variety of professional-quality correspondence, including a resume.
Distinguish and select wisely among various modes of communication (e.g. email, letter, memo, phone, presentation), depending on the nature of the situation and his or her audience.
Produce and deliver professional-quality presentations, using technology effectively and speaking with minimal hesitations and non-value-added fillers.
Develop and reinforce habits of communicating clearly, including using correct grammar and sentence structure and correctly citing sources for facts, quotations, and ideas.
Evaluate purpose and audience to create a well-developed, supported, and stylistically fluent response.
Express, interpret, or modify ideas to communicate effectively.
Collaborate with others in complicated, dynamic, and/or ambiguous situations.