Nov 27, 2021  
2018-2019 Academic Catalog 
    
2018-2019 Academic Catalog Archived Catalog

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BMGT 245 - Customer Service Management


Credit(s): 3

Prerequisite(s): AMGT 150 .
This course is designed to help manage people in customer service roles. The course will include finding and retaining quality people, the purpose of good customer service, training and supporting employees in these roles, and managing the mission statement for the business. (Intermittently)



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